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  • Joint use privacy
    Policy
  • Personal information
    protection policy

Joint use privacy policy

Item Commission
Scope of joint users
  • We may jointly use the personal information of our customers with those listed below. * 1
  • Retail Electricity Utility * 2
  • General Power Transmission and Distribution Operators * 3
  • Organization for Wide-Area Operation and Promotion of Electric Power
Purposes for the sharing
  1. 1. For the conclusion, change or cancellation of a Transportation Service Contract or a Power Generation Volume Adjustment Supply Contract (hereinafter referred to as a "Transportation Service Contract, etc.")
  2. 2. For the abolition of retail supply contracts (including contracts for remote island supply and final guaranteed supply) or electricity supply contracts (hereinafter referred to as "retail supply, etc. contracts") (* 4)
  3. 3. For confirming information about the supply (power receiving) point
  4. 4. For the purpose of performing business by general power transmission and distribution business operators based on such contracts as meter reading of electric energy, maintenance, inspection and replacement of equipment, investigation of equipment in the event of power failure, disaster, etc., and consignment supply, etc.
Information items to be jointly used
  1. 1. Basic information: Name, address, telephone number, and contract number for retail supply, etc.
  2. 2. Information on supply (incoming) sites: Supply areas of general transmission and distribution companies that conclude contracts for power supply, etc .: Supply areas of general transmission and distribution companies, targeted island supply clauses, specified number of supply (incoming) sites , information on the number of transmission contracts, upper limit of current, connection transmission service menu, power factor, supply method, method of determining transmission contracts, instrumentation information, pull-in pole numbers, presence or absence of system interconnection facilities, date of transfer of transmission contracts, meter reading date, contract status, decommissioning method
Manager in charge of joint use
  1. 1. Basic information: Retail electric utilities that have signed contracts for retail supply, etc.
    (However, for basic information on users receiving remote island supply or final guaranteed supply, general power transmission and distribution operators)
    Please refer to the following site for the name, location and representative name of the retail electric utility.
    https://www.enecho.meti.go.jp/category/electricity_and_gas/electric/summary/retailers_list/
  2. 2. Information on the supply (power receiving) point: General power transmission and distribution operators who use the supply (power receiving) point as the supply area
    Please refer to the following site for the name, location, and representative name of the general power transmission and distribution company.
    (1) Hokkaido Electric Power Network, Inc.
    (2) Tohoku Electric Power Network Co., Inc.
    (3) TEPCO Power Grid, Inc.
    (4) Chubu Electric Power Grid Co., Inc.
    (5) Hokuriku Electric Power Transmission & Distribution Company
    (6) Kansai Transmission and Distribution, Inc.
    (7) Chugoku Electric Power Transmission & Distribution Co., Inc.
    (8) Shikoku Electric Power Transmission & Distribution Co., Inc.
    (9) Kyushu Electric Power Transmission & Distribution Co., Inc.
    (10) The Okinawa Electric Power Co., Inc.
  • 1 We share the personal information of customers by limiting the scope of business to the extent necessary for the purpose of shared use, and do not necessarily share the personal information of customers with all retail electric utilities and general power transmission and distribution companies.
  • 2 Retail Electricity Utility means a business operator who does not fall under any of the grounds for refusal of registration prescribed in Article 2-5, paragraph 1 of the Electricity Business Act (Act No. 170 of July 11, 1964) and who has been registered as a retail electricity business by the Minister of Economy, Trade and Industry (including a business operator who is deemed to have been registered as a retail electricity business pursuant to the Supplementary Provisions of the Act for Partial Revision of the Electricity Business Act, etc. (Act No. 72 of 2014)) (for the name and location of the business operator, please refer to the website of the Agency for Natural Resources and Energy)
  • 3 General power transmission and distribution companies refer to Hokkaido Electric Power Network, Tohoku Electric Power Network, TEPCO Power Grid, Chubu Electric Power Grid, Hokuriku Electric Power Transmission and Distribution, Kansai Transmission and Distribution, Chugoku Electric Power Transmission & Distribution, Shikoku Electric Power Transmission & Distribution, Kyushu Electric Power Transmission & Distribution, and The Okinawa Electric Power Co., Inc.
  • 4 "Discontinuation of retail supply, etc. contracts" means that businesses that have received new applications for retail supply, etc. contracts from customers offer to existing businesses on behalf of their customers for the termination of retail supply, etc. contracts.

Personal Information Protection Policies

ADVANTEC (hereinafter referred to as "We") establishes the following policy for the handling of personal information by customers, business parties, employees, and all other parties involved in our business.

Handling personal information

(1) Compliance with Laws and Regulations

We comply with all laws and regulations, guidelines, and generally accepted practices regarding the handling of personal information concerning the protection of personal information.

(2) Enlightenment

We will establish rules and regulations concerning the handling of personal information and strive to ensure that all employees (including officers, full-time employees, contract employees, temporary employees, part-time employees, and temporary employees) properly handle personal information. In addition , we will strive to create an organizational culture that enables all employees to recognize the importance of such activities.

(3) Purpose of Use

We use personal information to provide information on the sales, support, after-sales maintenance and inspection activities, answers to inquiries, marketing activities, recruitment and recruitment activities (including internship activities) related to products and services handled by group companies such as us, In the event personal information is used for any other purpose, the purpose of use shall be clearly indicated on a case-by-case basis.

(4) Collection and use

In addition, the acquired personal information shall be used within the scope of the Purpose of Use to the extent necessary for business. When collecting and using personal information, we specify the purpose of use as much as possible.

(5) Security Control Measures

We will take appropriate safety management measures to prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information when handling personal information. We shall appoint a person in charge of the handling of personal data, implement measures to control access. and prevent unauthorized access, and continuously review and improve the handling of personal information. If you wish to check the details of the safety control measures, please contact our General Administration Department.

(6) Provision to Third Parties

In the event we entrust the handling of personal information to a subcontractor, we shall take appropriate measures to ensure that personal information is handled safely within the scope of the consigned service.

  1. A) With the consent of the principal
  2. B) In accordance with laws and regulations
  3. C) when it is necessary for the protection of the life, body, or property of the person and it is difficult to obtain the consent of the person.
  4. D) Cases in which it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children and in which it is difficult to obtain the consent of the person in question.
  5. E) when it is necessary to cooperate with a state organ, local government, or a person entrusted thereby in executing the affairs prescribed by laws and regulations, and when obtaining the consent of the person in question is likely to hinder the execution of the affairs ..
  6. F) Where the said third party is an academic research institution, etc., and it is necessary for the said third party to handle the said personal data for academic research purposes (including cases where part of the purpose of handling the said personal data is for academic research purposes, and excluding cases where there is a risk of unreasonably infringing the rights and interests of individuals)
  7. G) cases where the handling of Personal Information is entrusted, in whole or in part, to the extent necessary for the achievement of the Purpose of Use.
  8. H) Cases where personal information is provided upon succession of business due to a merger or other reason

(7) Change of Purpose of Use, etc.

When changing the Purpose of Use of Personal Information, we will change the Purpose of Use to the extent that it is related to the Purpose of Use before the change and publicly announce the Purpose of Use after the change.

(8) Disclosure, Correction, Addition, etc.

In the event the Customer wishes to disclose, correct, add, delete, suspend or erase his or her personal information, the Company shall respond in accordance with the following procedures.

Procedures relating to requests for disclosure, correction, addition, deletion, suspension of use, and deletion of personal information

The following is an overview of each invoicing procedure for the personal information you have provided.
For details, please contact our General Administration Department.

(1) On your request

If you wish to disclose, correct, add, delete, or stop using personal information, contact our General Affairs Department. After contacting us, we will send you an invoice form, so please fill it in and submit it by mail. to pay the specified fees for the bill.

① Documents to be Submitted in the Case of a Request from the Principal

  1. A) Prescribed invoice form
  2. B) Two of the following items that can be confirmed to be your own person

    ・ Copy of driver's license

    ・ Copy of passport

    ・ Copies of various kinds of bonus books

    ・ Copy of the residence card

    ・ Copy of the special permanent resident certificate

    -Copy of the transcript or extract of the registry (within three months from the date of preparation)

    ・ Copy of the residence certificate (within three months from the date of preparation)

② Documents to be Submitted in Cases of Request by a Legal Agent

  1. A) In the event of a request from the person referred to in ① above, two copies of any of the articles that fall under ①, (A), and ①, (B)
  2. B) Two copies of any of the agents that fall under "①" or "B"
  3. C) A document to confirm the statutory authority of representation (a copy of the family register, a copy of the insurance certificate containing the dependents, etc.)

③ Documents to be Submitted in Cases Where a Representative Other than a Statutory Agent Requests

  1. A) In the event of a request from the person referred to in ① above, two copies of any of the articles that fall under ①, (A), and ①, (B)
  2. B) Two copies of any of the agents that fall under "①" or "B"
  3. C) One copy of each of the power of attorney (one with the seal of the principal person) and one copy of the certificate of seal impression of the seal affixed to the power of attorney.

(2) Fee

1,000 yen (excluding consumption tax and local consumption tax) for one-time office charge, and actual postage cost if you wish to answer by mail Please pay the above fees with a fixed small-amount money order.

(3) Response method

Regarding the request received, we will confirm the contents of the registration of the personal information and will respond to the individual at a later date. Please note that we may not be able to respond to the request in certain cases, such as when the request In addition, we will endeavor to respond promptly, but it may take some time to ensure the accuracy of the response. Please check properly.

Complaints and Inquiries Regarding Handling of Personal Information

For complaints about the handling of personal information and other inquiries, contact our General Administration Department. The contact information is as follows. In addition, we will not answer any contact other than the personal information request we keep.

■ Contact
 Attention: ADVANTEC Co., Ltd, General Affairs Department
 mail:Email Address

ADVANTEC Co., Ltd.
〒100-0005 Marunouchi Trust Tower Main Building 25F, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo
Masahide Yamana, Representative Director

Joint Use of Personal Information

We use personal information jointly by taking appropriate safety management measures under strict control.
Please check the following for matters related to joint use.
https://www.advantec-japan.co.jp/policy/

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