Shared use privacy policy

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  • Shared use
    privacy policy
  • Personal information
    protection policy

Shared use privacy policy

Item Provision
Scope of persons to share
  • We may joinly use customer's personal information with the following persons. * 1
  • Retail electricity company * 2
  • General transmission and distribution business operator * 3
  • Power region wide administrative promotion agency
Purpose of shared use
  1. 1. For the conclusion, change or termination of consignment supply contract or power generation adjustment supply supply contract (hereinafter referred to as "consignment supply agreement")
  2. 2. For the abolition agency (* 4) of retail supply contracts (including contracts relative to remote islands supply and final security supply) or electricity payment contracts (herein after referred to as "retail supply agreements")
  3. 3. For confirmation of information on supply (receiving) point
  4. 4. Consumption of electricity quantity, maintenance / inspection / exchange of equipment, investigation of facilities such as at the time of a power failure · disaster etc. Other transport services etc. Conducting business of general transmission and distribution business operators
Information items to be shared
  1. 1. Basic information: Name, address, telephone number and contract number for contracts such as retail supply
  2. 2. Information on supply (receiving) point: Supply area of ​​general transmission and distribution business entity entering contract for supply of electricity supply etc, subject for remote island supply agreement subject, supply (receiving) point identification number, high contract information value, current upper limit value, connection transmission service menu, power factor, supply method, contract contract determination method, instrument information, extraction column number, grid connection equipment availability, transfer contract change date, meter read date, meter state, contract state, decommissioning measures method
Administrator responsible for shared use
  1. 1. Basic information: A retail electricity company that concludes a retail supply agreement
    (However, for basic information on consumers receiving remote island supply or final guaranteed supply, general transmission and distribution business operators)
  2. 2. Information on supply (receiving) point: General transmission and distribution business operator with supply (receiving) point as the supply area
  • 1 The company shares customer personal information in a limited range of business required for the purpose of shared use, and does not work properly with all retail electric utility companies and general companies of power transmission and distribution companies.
  • 2 Electricity Business Law (July 11, 1984 Act No. 170) A business operator who has been registered as a retail electricity business operator but has not registered as a registered reflexive event prescribed in Article 2-5 (1 Law No. 2014), it includes businesses deemed to be registered as a retail electricity business.) Say (For the name and location of the company, the supplementary provisions of the Act on Partial Revision of the Electricity of the Business, etc.) please refer to the website of the Agency for Natural Resources and Energy).
  • 3 General transmission and distribution business operator, Hokkaido Electric Power Company, Tokyo Electric Power Company, Tokyo Electric Power Grid Co., Chubu Electric Power Company, Hokuriku Electric Power Company, Kansai Electric Power Company, Chugoku Electric Power Company, Shikoku Electric Power Company, Kyushu Electric Power Co., Ltd., and Okinawa Electric Power Company, Limited.
  • 4 "Discontinuation of retail supply agreement" means that a business operator who has received an application for a new retail supply agreement from a customer act on an existing business operator .

Personal information protection policy

Advantec (hereinafter referred to as the “Company”) establishes the following policy regarding the handling of personal information of customers, business associates and employees, and all other parties concerned with our business.

Handling of personal information

(1) Compliance with laws and regulations

We will comply with various laws, guidelines, and practices regarding the handling of personal information generally accepted as fair and reasonable, concerning the protection of personal information.

(2) Enlightenment

We have established rules and regulations regarding the handling of personal information, and all employees (including executives, full-time employees, contract employees, part-time employees, part-time employees and temporary employees) handle personal information properly. We will make every effort. In addition, we will strive to create an organizational culture in which all employees recognize their importance.

(3) Purpose of use

The Company is engaged in sales, support, after-sales maintenance and inspection activities, responses to inquiries, marketing related to products or services handled by the Company, parent and child siblings, group companies such as affiliated companies (hereinafter referred to as "the Company group"). We use personal information for activities, recruitment and recruitment activities (including internship activities) and for providing information about them. In addition, when personal information is used for other purposes, the purpose of its use will be clearly stated each time.

(4) Collection and use

We will identify the purpose of use as much as possible when collecting and using personal information. In addition, the acquired personal information will be used within the scope of the purpose of use within the scope necessary for business.

(5) Safety control measures

We will take appropriate security control measures to prevent the unauthorized access to personal information, loss, destruction, falsification and leakage of personal information when handling personal information. In addition, we continually review the handling of personal information and strive to improve it.

(6) Provision to third parties

We do not provide personal information to third parties unless one of the following is true: When we consign the handling of personal information to the outsourcing company, we will take appropriate measures to ensure that personal information is handled safely within the scope of the outsourcing business.

  1. A) When there is consent of the person
  2. B) When based on the law
  3. C) When it is necessary for the protection of human life, body or property and it is difficult to obtain the person's consent
  4. D) Particularly when it is necessary to promote public health improvement or promote the sound development of children, when it is difficult to obtain the person's consent
  5. E) If there is a need to cooperate in carrying out the office work prescribed by laws and ordinances, or an organization, a local government or a local public entity or a person commissioned by the government, the execution of the office work is hindered by obtaining the consent of the person. When there is a risk of
  6. F) When entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use
  7. G) When providing personal information with succession of business, merger or other reasons

(7) Change of purpose etc.

If we change the purpose of using personal information, we will make changes to the extent that it is related to the purpose of use before the change, and will announce the purpose of using after the change.

(8) Disclosure, correction, addition, etc.

If we want to disclose, correct, add, delete, suspend or delete the personal information of our own, we will respond according to the following procedure.

Procedure concerning disclosure, correction, addition, deletion, suspension of use, deletion request of personal information

The outline of each request procedure concerning personal information provided is as follows.
Please contact our General Affairs Department for details.

(1) About billing

If you wish to disclose, correct, add, delete, suspend or delete personal information, please contact our General Affairs Department. We will send you a request form after contacting us, so please fill out and submit by mail. You will need to pay the required fee to make a claim.

①Submission documents in case of request from the person

  1. A) Predetermined bill form
  2. B) Any of the following ones that can identify you

    ・ Copy of driver's license

    ・ Copy of passport (passport)

    ・ Copy of various pension notebooks

    ・ Copy of residence card

    ・ Copy of special permanent resident certificate

    ・ Copy of registered copy or extract (within 3 months from the date of creation)

    ・ Copy of resident's card (thing within 3 months from creation date)

②Submitted documents when requested by a legal representative

  1. A) In the case of a request from the above-mentioned person of "①" "A" and "①" "B" Any one corresponding to XNUM X
  2. B) Any one that corresponds to “①” “B” about the agent
  3. C) Documents for confirming the right of legal representation (family register, copy of health insurance card filled with dependents, etc.)

③Documents submitted when an agent other than a legal representative requests

  1. A) In the case of a request from the above-mentioned person of "①" "A" and "①" "B" Any one corresponding to XNUM X
  2. B) Any one that corresponds to “①” “B” about the agent
  3. C) Seal certificate of seal (thing with seal of the person) and seal of seal sealed to proxy

(2) Fee

1 fee 1,000 yen (excluding consumption tax and local consumption tax)
The above fees should be paid on a fixed rate note.

(3) How to answer

We will confirm the registered contents of personal information for the received request. We will reply to you directly or by mail later. Please be aware that we may not be able to respond to your request if the request can not be confirmed by you. Also, I will try to answer promptly, but it may take some time to ensure the accuracy of the answer. Please note.

Complaints and inquiries regarding the handling of personal information

For complaints or other inquiries regarding the handling of personal information, please contact our General Affairs Department. The contact information is as follows.

■ Contact
Advantec Co., Ltd. General Affairs Department
mail:E-mail Address

About joint use of personal information

Under strict control, we take appropriate security control measures and share personal information.
Please confirm the following about the matter about joint use.
https://www.advantec-japan.co.jp/privacy_policy/

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